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Service & Maintenance Support

Service & Maintenance Support

Repair vs. Replace: When is it time to upgrade my old air conditioner?

As a general rule, if your air conditioner is over 10 to 15 years old and facing a major breakdown,...

General Air Conditioning Information & Tips

General Air Conditioning Operating Instructions & Information During the summer/cooling period your indoor unit produces condensation, which drains away via the...

Air Conditioning Do’s & Don’ts

Follow these simple tips to keep your air conditioning system running efficiently and avoid unnecessary damage or faults:   ✅...

Warranty Information

General Warranty Information (General overview – refer to your quotation or equipment manual for specific details)   Workmanship & Component...

Struggling to cool on hot days

If your air conditioner is struggling to cool on a hot day here is some things to check: Zones –...

Error 52 – APAC / Carrier / Brivis NC-4 – Overheat

If your APAC / Carrier / Brivis system has a NC-4 controller and is displaying error 52, your system has...

Filters, Spare Parts, Supply Only, Trade & DIY Products

Our Online Store Ample Air Warehouse is now open. Aimed at Trade & DIY, the Warehouse is full of Heating & Cooling...

Before calling for service…

Before contacting us for service please check the following: Have all the items in the General information & tips article been checked and...

Winter: Blowing cold air / Ice or water at outdoor unit – Defrost

Why Is My Air Conditioner Blowing Cold Air or Making Strange Noises in Winter? All reverse cycle ducted, split system,...

Keeping Your Air Conditioner Condensation Pump Running Smoothly

Your condensation pump is a key component of your air conditioning system, responsible for removing condensation and preventing water damage....

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