General Air Conditioning Information & Tips
- During the summer/cooling period your indoor unit produces condensation, which drains away via the condensate line. To prevent damage to your ceiling, your system has been fitted with a ‘Safety Condensate Tray’. Should this drain become blocked you will notice constant dripping from the safety drain outlet – please contact our office for service.
- During periods of high humidity, small amounts may come from the outlet which is normal.
- Your system is not an instant cooling or heating system. Please allow sufficient time for the system to heat or cool your home.
- Temperature settings and expectations should not be excessive. We recommend: Cooling – 22 to 25 degrees Heating – 18 to 22 degrees
- Your system is affected by the outside temperature – when extreme conditions exist, the system will run more frequently or even continuously to maintain conditions.
- During the heating cycle in winter, condensate may come from the condenser (outdoor unit) – this is normal.
- Your zones are controlled by motorised controllers. Allow sufficient time to open approximately 3 to 5 minutes.
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