We require an adult over the age of 18 to be present at the beginning of the installation to confirm the final placement of the indoor and outdoor units with our technicians.
Once the team is set up and working, you do not need to hover around; you can leave them to it or go about your day. However, we do ask that someone is home when the installation is complete so we can perform a full handover, show you how to operate your new controller, and ensure you are 100% satisfied.