TROUBLESHOOTING
If you are experiencing problems with the operation of the system, you may reset power to the system using the isolator switch located next to your air conditioner’s outdoor unit. Turn the isolator switch off and leave it off. Then try pressing the button to wake the touch screen. The touch screen should be inoperable. After a 5-minute delay, turn the isolator back on and allow approximately 3 minutes for the system to initialise.
- If air volume control is applicable, then increase all zones to 100%.
- If you have wireless wall sensors ensure the batteries are not low, if the batteries are low a warning will be displayed on your ZONES page.
- Check for any fault codes displayed in the SETUP page, if a fault code is shown contact your dealer and advise them of the fault code.
- Ensure your MyPlace tablet is up to date with the latest app updates from the Google Play Store.
- If you are still having trouble, contact our support centre on 1300 850 191. We are open from 6am to 5pm WST, Monday to Friday
Download the Owners Manual below: